Vision Mission and Values

To use our financial expertise to do good for individuals, families, businesses and society.

To be the most admired financial services provider in Malawi by our staff, clients, shareholders, regulators and the communities.

Our vision is supported by our Deep Green aspirations. These are: to be a great place to work; a great place to bank; a great place to invest; world-class at managing risk; and a green and caring bank.

• Integrity - Being honest, trustworthy, consistent and transparent in all our actions and
  decisions.
• Respect - Recognising the inherent worth of every individual and treating everyone with dignity.
• Accountability - Being prepared to take ownership of and be held accountable for our commitments and actions.
• People-Centred - Investing in our people and creating an environment that empowers our people to perform distinctively and to excel.
• Client-Driven – Creating value and delightful experiences for our clients that exceed their expectations.